Booking information

Cancellation Policy

Read how cancellation and booking changes are handled for Marrakech Guided transfers, excursions and activities.

Free cancellation up to 24 hours before

Cancel or change a booking more than 24 hours before the agreed start time and you pay nothing.

To cancel, message us on WhatsApp or email with your name, the service and the travel date. We confirm every cancellation in writing.

Cancellation terms can vary by service, date and supplier. Any specific cancellation conditions that apply to your booking should be confirmed with you before the booking is finalized.

Need to cancel or change a booking?

Contact us as early as possible by WhatsApp, phone or email. Include your name, service and travel date so we can check the options available.

Supplier costs

If a service includes a non-refundable supplier cost or a special condition, this should be explained before confirmation.

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